Senior Vice President
Graham Palmer is Senior Vice President for TraumaFX where he is responsible for leading the development and delivery of the company’s state-of-the-art line of medical training simulators to both military and civilian customers. During his time with Kforce Government Solutions when TraumaFX was a business unit of that company, Mr. Palmer held multiple positions with the firm including Sales & Strategy Officer and Vice President of Business Development.
Mr. Palmer has more than 35 years of combined experience in the technology and telecommunications industries. Before joining KGS in 2008, he served as the Senior Vice President of Marketing for Telcordia Technologies where he grew significant market share through numerous innovative business solution launches. Prior to joining Telcordia, Mr. Palmer spent over 20 years with Nortel and held leadership positions in Marketing, Commercial Operations, Software Development, and Product Management. He led the development and implementation of commercial and operational strategies that supported business growth from $300 million to $1.2 billion.
Mr. Palmer holds a master’s degree in business administration from the Richard Ivey School of Business in London, Ontario, and a bachelor’s degree in engineering from McGill University in Montreal, Quebec.
Carolyn Hollander is Vice President for TraumaFX where she leads all front of the house activities and client relations for the company’s state-of-the-art line of medical training simulators. During her tenure with Kforce Government Solutions when TraumaFX was a business unit of that company, she held multiple positions with the firm.
Ms. Hollander has dedicated more than 30 years to the field of federal government operations and technology industries. She has served at the U.S. Department of Justice, supported long-term programs for the military, the civil service, and, for the past 20 years, the private sector. Ms. Hollander has worked globally to craft innovative solutions that bridge the gaps for simulation. She combines technology and business skills to address requirements and mission needs. Ms. Hollander is recognized in many government and councils, associations, and forums that examine medical simulation, its use and enhancement.
With a focus on the mission of improving the survivability through better medical training, her clients include the Federal Government, major States, First Responders, NATO, and other foreign governments.
Ms. Hollander holds a master’s degree in Computer Science from the University of Southern California in Los Angeles, California, attended a Foreign Policy Semester at American University, and earned a bachelor’s degree in Political Science from the University of California, San Diego in La Jolla, California.
Brooke A. Mazzella
Sr. Director of Product Operations
Brooke A. Mazzella is the Sr. Director of Product Operations for TraumaFX. Ms. Mazzella’s responsibilities include business and manufacturing operations as well as business development. Ms. Mazzella began her service with TraumaFX in 2008 as a business development consultant helping to secure additional R&D funding, sole source Government contracts, and the TraumaFX GSA and DLA schedules which are key in providing a continuous avenue for growth within the Government sector.
Ms. Mazzella has over 20 years of experience in business development and business operations. Her skillset has been honed through the years working in both small business startups as well as larger companies including L-3 Network Security, Symantec, and SecureInfo in various capacities including QA Engineering, Configuration Management, Product Management, Program Management, and Database Administration.
Ms. Mazzella received a bachelor’s degree in Business Administration with a concentration in International Business from the University of the Incarnate Word in San Antonio, TX.
Senior Director of Customer Solutions
Andrew Leiendecker is Sr. Director of Customer Solutions, responsible for R&D, Product Development and Customer Service functions of the business. Mr. Leiendecker retired from the U.S. Army after 26 years of medical operations and training military personnel to save lives on the battlefield. Prior to joining the TFX team, he was the Chief Operating Officer for the Regional Health Command-Pacific, responsible for the operational oversight of six hospitals and medical centers around the Pacific with 11,000 employees and an annual budget of $1.2B. Prior to that, Mr. Leiendecker was the Director of Operations for the NATO Special Operations Headquarters in Belgium where he was responsible for designing, equipping and operating a new $1.5M state-of-the-art high-fidelity medical simulation center to train medical personnel from 26 Allied countries.
Mr. Leiendecker received his bachelor’s degree in Business Administration with a concentration in Computer Programming from James Madison University, and earned a master’s degree in Homeland Defense and Disaster Response from American Military University.